Privacy Policy

Information we collect

• Information you give us. When you submit the contact or become-a-dealer forms, or open a dealer account, we collect details such as your name, business name, email, phone, and message.
• Dealer account & order information. If you have a dealer account, we store your account details, company, pricing tier, shipping/billing addresses, and order history.
• Information collected automatically. Like most websites, we collect limited technical data (IP address, browser type, pages viewed) through cookies and analytics. See our Cookie Policy.

How we use your information

• To respond to your enquiries and process dealer applications.
• To operate the dealer portal — authenticate logins, show your pricing, and process and fulfil orders.
• To send transactional messages (e.g. order confirmations, password resets).
• To maintain security, prevent abuse, and improve the site.

We do not sell your personal information.

Cookies & analytics

We use essential cookies to keep you logged in and, where enabled, analytics cookies to understand site usage. You can control cookies through your browser. Full detail is in our Cookie Policy.

Sharing & service providers

We share personal information only with service providers who help us run the site and business — for example hosting, email delivery, mapping, and analytics providers — and only as needed to perform those services. We may also disclose information where required by law.

Data retention

We keep personal information only as long as needed for the purposes above or as required by law (for example, retaining order records for accounting and warranty purposes), then delete or anonymize it.

Security

We use reasonable administrative, technical, and physical safeguards (including encrypted connections and access controls) to protect personal information. No method of transmission or storage is completely secure, but we work to protect your data.

Your rights

Under PIPEDA you may request access to the personal information we hold about you and ask us to correct it. To make a request, or to ask a question about this policy, contact us using the details below.

Children

This site is intended for businesses and adults; we do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the latest version.

Contact us

Questions or requests about your personal information? Reach us through our contact form or by email at sales@stallsandsupplies.ca. Our mailing address is Grey Highlands, Ontario, Canada.